About Crossturn Outplacement Services Crossturn Outplacement Services is a privately held provider of outplacement transition services and resume writing assistance that encompasses many ancillary services. Since 2003, Crossturn has helped job seekers and transition employees through the difficult task of managing their own destiny through our in-depth consulting and guidance. Our Transition Consultants Our transition consultant team members have extensive experience and knowledge in recruiting, resume writing, interviewing, researching, networking and career services which adds a significant amount of value to each transition employee’s career search. Our transition consultants come from a variety of backgrounds and industries where they have served as hiring business manager, human resource managers or executives for fortune 500 companies. Most importantly, we have extensive experience working with transition employees through the in-depth one-on-one interview process resulting in a positive career transition.
Our Philosophy
At the core of our belief is the philosophy that we can best serve a transitioning employee’s needs by getting to know their individual unique situation, personality type, strengths, weaknesses, traits and characteristics. To obtain this information, we provide every transition employee with a personal in-depth one-on-one interview session(s) to gather and learn specifics about the person that cannot be ascertained through any other means. Each transition employee will receive a one-on-one assessment with one of our qualified transition consultants.
We believe that every transition employee deserves the same personal one-on-one interview opportunity to discover their own specific details to help them produce the best resume, cover letter and marketing plan possible.
Unlike most outplacement firms who refer the transition employee to a self-help online website, we believe in educating the transition employee how to write a resume, search job boards, utilize social networks, research companies and how to efficiently post their resume online for their current job search as well as any future searches throughout their career.
Too many outplacement firms offer so many flashy extra online services, portals and virtual touch points that the transition employee can get lost and overwhelmed by the myriad of choices and in most cases left to fend for themselves. We too provide virtual internet services however, we never lose focus on the basic fundamentals in order to build a solid foundation for a successful career transition.
Our Goal
Focus on the details, every transition employee deserves no less!
Ensure the transition employee knows they are with a personable and trusted source who understands what they are going through.
Provide an in-depth personal one-on-one assessment for every transition employee
Teach every transition employee how to build a successful results driven career plan
Provide ongoing access to the transition consultant for the transition employees throughout their contracted term
Ensure the client receives maximum value-benefit for their transition employees
Our Concierge Service
Much like a Concierge service at most high end hotels, our Concierge service is here to provide very similar services within the career search marketplace. The Transition Consultant functions in this role by providing job leads; directions to the variety of job boards, social networks, internet links and websites; referrals and introductions to recruiters, companies, hiring managers, organizations, network events, transitioned alumni and our own sister company recruiting services; research assistance to books, blogs, companies, databases, resumes and unknown job postings. The Concierge service is here to provide whatever a transition employee needs to assist them.
National Presence
Although our corporate offices are located in Chino Hills, CA, Crossturn Outplacement Services are able to service clients nationwide.Whether you are located in California, Washington State, New York, Florida or anywhere in between, we are able to place an office and transition consultant team within 5 - 15 miles of your location utilizing Executive Office Suites anywhere in the country.By using Executive Office Suites, we can setup our services within a weeks notice and be ready to service your facility and employees with the same quality, services and professionalism as our home office.
Our Core Competencies
We have been told by our past transition employees that our technique, attention to detail, depth and broad business knowledge delivers transition consulting services second to none. We feel this is our strength and backbone to our outplacement services that no one else can touch. To maintain this reputation, we consistently focus on eight (8) simple guidelines during our transition process:
Never assume we know anything about the person, therefore, learning as much as possible utilizing our thorough in-depth interview assessment process.
Determine what makes a person relax in an interview then help them identify with that feeling so they can reproduce it during their next real interview.
Depending on their career level, thoroughly understand the transition employee’s technical, business, people, communication, political, multi-tasking, organization and computer skills.
Establish their strengths, weaknesses and successes by diving deep into their history then making sure everyone knows why, where, how and when so they can properly communicate them on a resume and interview.
Learning what activities a person does for fun outside of work provides another dimension to a persons capabilities, intellect, wisdom, values, culture and one’s own personal toolbox.
Teaching and educating – there are so many areas within a career and job search that are very helpful and beneficial that are unknown unless introduced them.Our concierge service and interviewing process opens doors to this information to anyone within our program.
Instead of writing a resume for the transitioning employee we educate the individual and begin the comprehensive process of helping them write a resume and cover letter. This process might take a few iterations but ultimately the transition employee now owns the knowledge for current and future career searches. In the case of an executive, we provide full resume and cover letter writing services where needed.
Follow-up and follow through – when a transitioning employee submits a resume and cover letter to a potential employer, we assist them on how to deal with and prepare for non-responses, rejections, positive responses, feedback, interviews, follow-up emails and letters, mock interviews, dress code, questions, building rapport, the 30 second pitch, and many more.